Terms of Service
1. Introduction
Welcome to Magnolia Monaco. These Terms of Service govern your use of www.magnoliamonaco.com and purchases made through our online store. By using the website or placing an order, you agree to these terms, together with the policies linked on our website, to the extent permitted by applicable law.
If any provision conflicts with mandatory consumer rights, the applicable law takes precedence.
2. Eligibility and Account Information
You must be legally capable of entering into a purchase contract in your jurisdiction. You agree to provide accurate contact, billing, and delivery information and to keep any account credentials secure. We may contact you to verify order information where reasonably necessary.
3. Product Information
We aim to display product descriptions, sizing, colors, prices, and images accurately. Appearance may vary with screen settings and lighting. Product availability may change, and a product shown on our website is not guaranteed to remain available until an order is accepted.
If we identify a material error in a listing or an item becomes unavailable, we may contact you to offer an appropriate resolution, including a refund where required. We do not exclude legal protections relating to misdescribed or faulty goods.
4. Prices and Payment
Prices are presented in the currency shown at checkout. Any applicable shipping charges, duties, and taxes will be communicated at checkout or according to our Shipping & Delivery Policy. The payment options available for your order are displayed at checkout and may vary by location or device.
Payment must be authorized for the order to be processed. We may decline or cancel transactions where reasonably necessary to address suspected fraud, processing errors, or unlawful activity, subject to applicable law.
5. Orders and Acceptance
After checkout, you should receive an order acknowledgment at the email address supplied. This confirms receipt of your order request, not necessarily final acceptance. We may contact you about verification, errors, or availability before fulfillment. If payment has been collected for an order we cannot fulfill, we will arrange an appropriate refund.
6. Order Changes and Cancellations
Requests to cancel or change an order must be made before order processing begins. We cannot guarantee changes after processing starts. This does not affect mandatory consumer cancellation or withdrawal rights.
7. Shipping and Delivery
Processing time, delivery estimates, shipping rates, tracking, and international duties are explained in our Shipping & Delivery Policy. Delivery timeframes are estimates, and your statutory rights regarding late or failed delivery remain unaffected.
8. Returns, Refunds, and Exchanges
Change-of-mind returns and eligibility conditions are set out in our Returns & Refunds Policy. We use a return-and-reorder process for size or color changes rather than direct exchanges. Nothing in these terms limits statutory remedies for faulty, damaged, or incorrectly supplied goods.
9. Promotions and Discounts
Promotions may have stated dates, exclusions, order requirements, or usage limits. Any discount applies only when the conditions displayed for that offer are met and the promotion is active. Unless otherwise stated, shipping thresholds are calculated after applicable merchandise discounts. We reserve the right to correct promotional errors, subject to applicable consumer laws and orders already accepted.
10. Intellectual Property
Website copy, visual branding, graphics, and other content owned by or licensed to Magnolia Monaco may not be copied, reused, or commercially exploited without permission, except as permitted by law. Product and third-party trademarks remain the property of their respective owners.
11. Acceptable Website Use
You agree not to misuse the site, interfere with its security or operation, submit fraudulent orders, or use automated access in a manner that unreasonably disrupts the store. We may limit access where reasonably required to protect the service and users.
12. Third-Party Services and Links
Our website may use external services for ecommerce functions, payment processing, analytics, or other website features and may link to third-party sites. Their independent terms and privacy practices may apply when you use those services.
13. Privacy
Our Privacy & Security Policy explains the personal information we collect, how it may be used and shared, and available privacy choices. Please review that policy before providing personal information.
14. Website Availability and Liability
We work to keep our online store available and accurate, but cannot guarantee uninterrupted access or error-free functionality. To the fullest extent permitted by law, we are not responsible for losses arising solely from interruptions outside our reasonable control. Nothing in these terms excludes liability that cannot legally be excluded, including consumer rights in relation to goods sold.
15. Changes to These Terms
We may revise these terms when our practices or legal requirements change. Revised terms will appear on this page with an updated effective date. Changes will not remove rights that already apply to orders accepted under prior terms.
16. Applicable Law and Questions
These terms are interpreted subject to applicable consumer-protection laws, including any mandatory rights in the country or region where you reside. For questions about an order or these terms, contact info@magnoliamonaco.com.