Shipping & Delivery

Shipping at a Glance

We want you to know what to expect when you order from Magnolia Monaco. The following shipping rates and estimated timelines apply to eligible destinations and orders. Available delivery options and the final shipping charge are shown at checkout.

Order Processing

Orders generally require 1–3 business days for processing before dispatch. Processing time is separate from delivery time. Business days exclude weekends and applicable public holidays.

During busy periods or when additional order verification is needed, processing may take longer. If a material delay affects your order, we will contact you using the information provided at checkout.

Estimated Delivery

Once your order has been dispatched, estimated delivery is 5–10 business days. Combining typical processing and transit gives an estimated total of approximately 6–13 business days from order placement.

These are estimates rather than guaranteed arrival dates. Actual delivery may be affected by destination, carrier conditions, customs clearance, severe weather, holidays, or other circumstances outside our reasonable control. Please consider this when ordering for a specific event.

Shipping Rates

United States:
- Orders below $150: $10 shipping.
- Orders of $150 or more: complimentary standard shipping.

International destinations served at checkout:
- Orders below $150: $15 shipping.
- Orders of $150 or more: complimentary standard shipping.

The $150 threshold refers to eligible merchandise value after applicable discounts and before shipping, duties, and taxes. Any additional charges are displayed at checkout where applicable. Shipping availability and rates shown at checkout take precedence if a destination or order is subject to a special restriction.

International Orders, Customs & Duties

International shipments may be assessed customs duties, import taxes, or clearance charges by the destination country. Unless these charges are expressly shown as prepaid or included at checkout, customers may be required to pay them separately to the relevant authority or carrier, subject to applicable law.

Complimentary shipping covers the eligible shipping charge; it does not necessarily include duties or taxes. Import requirements vary by destination, and customs-related delays may affect arrival estimates.

Tracking Your Order

When your order is dispatched, we aim to send a shipping confirmation with available tracking details to the email address provided at checkout. Tracking scans can take time to appear after a carrier receives a package.

Addresses and Delivery Issues

Please review your delivery details before completing checkout. If you notice an address error, contact info@magnoliamonaco.com as soon as possible. We may not be able to change the address once processing or dispatch has begun.

If tracking shows a delivery issue, or your parcel appears delayed, please contact us with your order number. We will review the available tracking information and help determine the appropriate next steps. Your statutory rights are unaffected.

Damaged or Incorrect Deliveries

If an item arrives damaged, defective, or different from what you ordered, contact info@magnoliamonaco.com with your order number and photographs where reasonably available. We will assess the issue and arrange the appropriate remedy in accordance with applicable law and our Returns & Refunds Policy.

Changes and Cancellations

Cancellation requests can be made before order processing begins. Because processing can start promptly, submitting a request does not guarantee that we can cancel an order. Once processing has started, please refer to our return terms for options after delivery.

Contact

Shipping questions: info@magnoliamonaco.com.