Orders are typically processed within 1–3 business days, excluding weekends and holidays.

Once dispatched, delivery is estimated to take 5–10 business days, depending on your location.

Please note that processing and shipping times are separate. Delivery estimates may vary due to holidays, customs clearance, or carrier delays.

Yes! Magnolia Monaco offers complimentary standard shipping on orders of $150 or more.

For orders under $150, our standard shipping rates are:

• United States: $10
• International: $15

Shipping costs are displayed at checkout before completing your purchase.

Yes! Magnolia Monaco ships to selected international destinations.

Available shipping destinations and rates are displayed at checkout. International orders may be subject to customs duties or import taxes not included in your order total.

Enjoy free standard shipping on orders of $150 or more.

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information.

Please allow some time for tracking updates to appear after dispatch.

If you need assistance locating your order, contact us at info@magnoliamonaco.com.

We accept eligible returns requested within 14 days of delivery.

Items must be in their original, unused condition, with tags attached and any applicable hygiene seals intact.

Items that have been worn, washed, stained, damaged, or otherwise used may not qualify for a voluntary return.

These conditions do not affect your statutory consumer rights.

To begin a return, contact info@magnoliamonaco.com within 14 days of receiving your order.

Please include your order number and the item you'd like to return.

Our customer support team will review your request and provide return instructions if your item is eligible.

Please do not send items back without receiving return instructions.

For change-of-mind returns, customers are responsible for arranging and paying for their own return shipping.

Magnolia Monaco does not charge a restocking fee.

If your order arrives damaged, defective, or incorrect, please contact us so we can arrange an appropriate solution in accordance with your consumer rights.

We currently operate a return-and-reorder system rather than direct exchanges.

If you'd like a different size or color, you can return your eligible item according to our return policy and place a new order for your preferred option.

Availability may vary.

Once your returned item has been received, inspected, and approved, we aim to process your refund within 5–10 business days.

Eligible refunds are issued to the original payment method.

Your bank or payment provider may require additional time for the funds to appear in your account.

You can request an order cancellation within 15 minutes of placing your order.

After this window, please contact us at info@magnoliamonaco.com as soon as possible.

Cancellation requests may still be considered if your order has not entered processing, but cannot be guaranteed once processing begins.

Any applicable statutory cancellation rights remain unaffected.

We're sorry if something isn't right with your order.

Please contact info@magnoliamonaco.com as soon as possible, including your order number, a description of the issue, and photos where available.

We'll review the situation and arrange an appropriate resolution, such as a replacement or refund, in accordance with applicable consumer protection laws.

Most dresses are eligible for voluntary returns when they meet our return requirements.

Certain hygiene-sensitive items, including underwear, socks, swimwear, and intimate accessories, may be excluded from change-of-mind returns where legally permitted, particularly if protective packaging or hygiene seals have been opened.

This does not affect your legal rights regarding faulty, damaged, or incorrectly supplied products.

We recommend reviewing the size guide available on each product page before placing your order.

Fit may vary depending on the design, fabric, and silhouette.

If you're unsure which size to choose, feel free to contact our customer support team for assistance.

International orders may be subject to customs duties, import taxes, or other charges imposed by your country's authorities.

Where these charges are not included in your order total or collected at checkout, they may be payable upon delivery, subject to applicable law.

We recommend reviewing your local customs requirements before ordering.

We're always happy to help.

For questions about orders, sizing, shipping, returns, or general inquiries, please contact:

Email: info@magnoliamonaco.com

Website: www.magnoliamonaco.com

Our team will respond as soon as reasonably possible.